No. 1 – You’re not their top priority

By Judy  |   |  Industry Insights

Even without financial hardship, most consumers find themselves at one point or another facing the idea of not being able to service all their debt each month. Consumers often consider things like timeshares as luxury items and may decide to service other debts first as a means of prioritization. Our agents are trained to counsel and educate borrowers on their financial obligations and compete for wallet space with other debts and bills. Often, we need to “re-sell” the product to invigorate the customer and tap into their original reasons for purchasing the product. We work with each customer to ensure best-case debt prioritization.

 

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