Client Data and Reporting

Standard Reports
Industry-standard reports includes periodic lender funding reports, weekly delinquency reports, and the following comprehensive month-end package:

• Trial Balance
• Receivable Reconciliation
• Loan/Account Transaction Detail
• Loan/Account Summary Aging
• Loan/Account Detail Aging
• Lender Additions/Deletions
• New Loans/Account Set-Up
• Loan/Account Disposition Alterations
• Potential Refund

Custom Programming
Equiant programmers are renowned for their ability to address individual client database and reporting needs. Where other servicers offer inflexible and cumbersome reporting, Equiant offers comprehensive and easy to understand information solutions. Client data and reports can be accessed through our secure website and includes powerful search and sorting capabilities. Reports can be downloaded or delivered electronically in spreadsheet compatible formats for easy distribution and storage.

Internet Access
Equiant provides client access to our system through our secure website in order to:

• Obtain forms
• Access customer loan information including payment history
• Review and insert notes and comments
• Perform collections and customer service
• Download and print reports conveniently from your desktop
• Process payments
• Make address and telephone changes

Lender Relationship Reporting
Equiant understands the importance of maintaining excellent relations with your lenders. Equiant is subject to audit by internal and external auditors and the State Banking Commission, and carries the appropriate business insurance and errors and omissions coverage. We will provide your lenders with standard reports at no additional charge to you. Additionally, if your lenders desire, we will sign an agency agreement and set up separate lockbox/bank accounts to ensure that Equiant acts in a fiduciary capacity with respect to assigned accounts.

Quality Controls and Data Security
Equiant is licensed in all states as required and abides by all state and federal regulations. We maintain a rigorous quality control program that includes, continuous improvement training, in-depth client feedback, and an annual review by external auditors for the purpose of issuing an SAS70 report. As part of our disaster recover planning we perform daily full system backups with offsite storage, and regular testing for for 24-hour recovery capability.